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RENTAL RATES: Quoted for one day’s usage unless otherwise indicated. SUBJECT TO CHANGE WITHOUT NOTICE.
RESERVATIONS: Can be made in advance and require a deposit that is non-refundable due to cancellation. Reservations MUST be made to ensure items are available for your rental needs, if not reserved items are NOT guaranteed to be available on walk-in basis.
CUSTOMER PICK-UP: Require a deposit plus the rental fee and a valid driver’s license.
DELIVERY & PICK-UP: Scheduled in advance. A Charge is made for this service. Items delivered and picked up truck-to-door. Should customer request delivery other than truck-to-door, they assume responsibility for any potential damage or additional charges that may be incurred. All rental items must be ready for pickup i.e.: folded, stacked, bagged, crated, etc.
DEPOSITS & REFUNDS: A deposit is required on ALL orders. The amount of deposit will vary with the size of the order and the ITEMS RENTED. Any refunds of deposits due are returned after order is checked in.
CHECK YOUR ORDER: You are responsible for all items on your contract once you have signed. All orders are double-checked to ensure accuracy. However, if you feel there is a discrepancy, please do not hesitate to call immediately. Upon return all orders are individually checked.
EXTRA CHARGES ARE MADE FOR BROKEN, CHIPPED, MISSING OR UNWASHED ITEMS.
TABLE CLEAN SERVICE: Our matching chinaware, glassware and flatware are delivered to you “Table Clean” and ready for use.
TABLECLOTHS, SKIRTING & NAPKINS: Sent out clean for table setting. DO NOT LAUNDER. Shake free of debris and return to us. Allow to dry before packaging as moisture could cause mildew, resulting in replacement charges.